When I realized it was not what I really wanted, I went to cancel the subscription. TOTAL $5.66 I see that you have already contacted our support team regarding this issue and we have now responded to your email. You can try this method to contact us if you are unable to send us an email to [email protected] I had made a web purchase of the gold subscription last... Hi. What kind of company that has no way to send a email but is happy to grab your money. # mgs009250371 I am beginning to think this site is fraudulent. Review: Dear Sir or Madam, So I want my subscription canceled. I sent an email to customer care. They don't even give you a registration/account number. Please be assured that we’ll look into this as soon as we receive your details and ensure that your issue is resolved promptly. Have something to share about Magzter, Inc.? It seems to us that this is why a complaint was logged against Magzter in the Revdex.com. Therefore, any assistance that you can provide to resolve this matter will be greatly appreciated. Know more about discount coupon codes, complaints, frauds, pricing and online shopping experience on Magzter.com ... No customer care number nor email ids. I never agreed to a auto payment. Kindly look into this matter and oblige. Can you please provide me with the contact information to get this resolved? I have tried to cancel my subscription to magzter gold and the email is always returned to me. If someone can help resolve this request, it'd be very helpful! Please help me to cancel my yearly subscription of Rs.1999 which is too costly for reading few magazines. Please be assured that we’ll look into this as soon as we receive your details and ensure that you can start accessing your subscription at the earliest. Everyplace cluck sends me to someplace that does nothing. Thank you for bringing your concern to our notice. Available magazines are listed here: [redacted].  However, after subscribing, most popular magazines... I signed up with the correct information like my name but not the correct email address. PAID BY I went to Help and it stated to cancel to go to the Account tab. I want a full refund also thank you. I called the phone number on my credit card statement for Magzter and the number is bogus, the voicemail box is too full to receive a message. And then they charged it. Magzter have withdrawn a total of GBP 119.98 from my ** Bank Account for subscriptions to magazines which I am no longer subscribed to and despite my requests and follow-ups for this amount to be either properly credited to me to purchase other magazines or to be refunded to my Bank Account, they are refusing to respond and resolve this matter. Indulge in unlimited digital reading like how millions already have. Because I believe THEY ARE RUNNING SCAMS ON NEW PUBLISHERS. I have subscribed ebook of pratiyogita darpan from their app by mistake. Introductory Offer: Rs.99 for 3 months Magzter GOLDCoupon Codes:ICICIMG3M99 [Offer 2]Credit/Debit/Net banking/Other ICICI customers Rs.1,999 for 1 Year Magzter … Please check your email inbox or the spam folder for the email from our support and respond back to us with your option, so that we can help you suitably. Though I am aware of the auto reneal date, I could not find option to stop auto renewal (I found it later that it is possible after lot of google searches) . Customer Reviews are not used in the calculation of BBB Rating. Discuss the issues you have had with Magzter and work with their customer service team to find a resolution.   Consumer REMINDER I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Regards, They take a very long time to respond . My preference is LAPTOP and not the PC being used to send this complaint . Visit ICICI Bank offer zone to find latest and exciting magzter offers & deals We would like to inform you that all purchases made through Magzter are auto renewable unless it is cancelled. Contact Us | Magzter - Digital Newsstand. Hi Narendra, How is this "unlimited"? Sincerely, We apologize for any inconvenience this has caused and look forward to hearing from you soon. I did not ask to subscribe after my free trial but could find no way to cancel the subscription from going through. We look forward to hearing from you. Team Magzter. So in essence, the complaint can be closed as I got what I think is fair—but still a dodgy company re: charging without permission. Team Magzter, I am a subscriber of magzter. I would like to change email address to robert.amm. However, I got the confirmation from the concerned credit card that payment has been made. Consumer Seller refused to mail me copy of magazine, and would only provide digital copy which I do not need or want. Sincerely. I can read the same from magzter. In case of any customer queries/complaints regarding the free subscription offered, please email customer care at help@magzter.com. But it is not fair to deduct money without any prior notification, though the customer has opted for auto renewal long time back. Note– Magzter has recently launched a new 3 year Gold plan for a limited time at an introductory price of just Rs. If you have any further concerns, please feel free to contact us at [email protected] I understand that you are facing trouble in cancelling the auto renewal for your purchase through our website. We’re sorry that you’re facing this issue. Thank you for bringing your concern to our notice. I understand that you are facing trouble in cancelling the auto renewal for your purchase through our website. Customer Escalation Process In case of any query pertaining to customer queries/complaints regarding the subscription please email customer care at help@magzter.com. You have to ensure that I get the subscription immediately and my contribution should not fail. The customer help email resolved this issue by cancelling further auto-renewals but I feel that magzter is intentionally sucking people into a trial which cannot be cancelled in order to deduct money from their customers then apologise and cancel further deductions... Lame. I am using cashkaro site to purchase magzter gold subscription when I am paying 999 its get in processing and then get failed and also my money from sbi bank get deducted please help me please retailer my Thank you for using your SBI Debit Card 510XX3998 for a purchase worth Rs999.0 on POS [protected] at RetailCCA txn# [protected].This I got in message please help me magzter Reply as Brand. A full refund in the amount of $119.98 has now been issued to the Complainant with our sincere apologies for his inconvenience, and he has emailed us expressing his satisfaction and that he will in fact remain a Magzter customer. Team Magzter. If you are happy with the resolution provided by our support team, please consider changing your rating for our business. Team Magzter. They did reply to me but after a week time. Hello I signed up for the trial Hold membership last night but decided I didn't need it so I tried to cancel... Fast & efficient, this company is head above their competitors when it comes down to taking care of their customers! For Careers. I want this subscription canceled. Also, I see that we have already replied to your email dated AUG 5TH, 2019 AT 10:35 AM with the resolution. Hi, However, both are poor in user interface and the layout and design is of an average standard. Like. I want them to remove my bank and address form there data base. [protected]@hotmail.com +[protected] Thank you for bringing your concern to our notice. All rights reserved. However, thi... Hi, Email address:. Magzter They would not change it to the right email address so I could access my account properly. I was told that they were still working on my issue but they listed one of my title for sale on the website. I have used free trial of magzter account using flipkart super coins. I had initially subscribed for this Magzter last year. Subscription renew date: 5th August 2019, Dear Chetan, I want to cancel my subscription I never signed up for a autopayment and there is no place to cancel. Pay only Rs 3999 instead of Rs 11997. They can find my account with [redacted]. Anthony roberts Read honest and unbiased product reviews from our users. The service claims more than 5,000 publications -- not just total issues, mind you, but unique titles. It seems to us that this is why a complaint was logged against Magzter in the Revdex.com. It said to go to account. Dear Jaskaran, Turn your business location into an exciting reading hotspot – offer unlimited magazines, curated premium articles and newspapers for your customers Alan Phelps Magzter Inc. provides tools for publishers to convert print magazines to interactive digital publications, and sells subscriptions and single issue purchases of these digital publications to... New York, NY 10020-2073. However the Complainant encountered an issue redeeming the store credit, and to make matters worse his subsequent emails to us began being routinely intercepted by our spam filter for reasons unknown, so we were unaware of this issue and appeared unresponsive to the customer. I am also unable to access any magazine. ...Read More. . If you have not received your first order within the estimated delivery time stated above, please contact us or call Customer Service at 1-800-MAGAZINES. I got the money refunded from Magzter as they consider it as a special case. Consumer They don't get to do what they want with my credit card, just because I entered their promotion or agreed to a no risk free trial in which my credit card would not be charged (their words.) Sharing is caring! Review: I could not get any help from magzter customer service at all. Comments 0. Sincerely, Magzter participates in a revenue share model with publishers on magazine sales. Magzter GOLD is a steal - You’ll thoroughly love it If you are a lover of magazines and a tech-savvy person, look no beyond Magzter GOLD for your reading needs.  I don't use it, a refund should be approved. Note: This is system generated and does not require physical signature. Greetings from Magzter support! Hence I would like to unsubscribe the same from their app. (By clicking "OK", your complaint will be closed as ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Magzter Customer Service. We have already issued a refund for [redacted]'s subscription on Magzter. I am very much disappointed by your service. Siva Rajesh, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Magzter Customer Care Email: help@magzter.com. I am told by pratiyogita darpan's office that this can be done with the help of magzter only. Business To resolve this issue, we request you to contact us at [email protected], so that we can check your account details and help you further. New York, New York. Company profile page for Magzter Inc including stock price, company news, press releases, executives, board members, and contact information Suddenly, my membership stopped working and its asking me to renew and when I try to renew again the message is coming that I am already subscribed and it will renew again next month 7th Aug. 2019. I have sent... Grand Canyon University - financial aid stipend check, Vestiaire Collective - Not paid for items I have sold, Course Hero - Revoked my tutor account snf forfeited the rest of my payment. I login in and saw none of my magazine in the publisher login and I was blocked out from see if they had sold any of my magazines.The website states the publisher receive 50% of all sale and are able to see all sales and traffic.   Unfortunately both of these magazines ceased publishing on the Magzter platform, yet a bug in our system caused the Complainant's account to be charged for subscription renewals following their expiration dates. Magzter Inc This is in regards to a Revdex.com complaint ID that I have with me here, which belongs to a customer who bought a digital subscription on Magzter and later requested for cancellation. They don't have a phone number only emails. Regards, Imagine my surprise when I saw they took it upon themselves to register me for the GOLD membership and charge my credit card beyond our free trial agreement. Also it should be customer friendly to cancel the subscription if user is not satisfied. United States - 10020. www.magzter.com. I have a monthly subscription for magzter gold through google play store. I have even mailed the customer care… We understand that you have been charged for the auto-renewal of your subscription. Response: *** ***, Revdex.com:At this time, my complaint, ID *** regarding Magzter, Inchas been resolved I cannot cancel my subscription. Keep up the great work! It was in one such customer meeting in 2008-09 that Khanna realised that the cash on delivery (CoD) mode of payment was a major pain point for ecommerce players. Get your digital subscriptions/issues of most popular magazines from your region on Magzter and enjoy reading them on iPad, iPhone, Android devices and the web. We look forward to hearing from you soon. Magzter Gold Subscription Offer Get flat 67% discount on 3 Yrs membership plan in India. Although I requested a cancellation of magzter gold before my free trial was up I was charged. Regards, Kindly email us at [email protected] with your subscription details and the invoice. [redacted]. We look forward to hearing from you soon. Dear Robert Ballantyne, However, you can anticipate faster delivery on many of our top-selling magazines. Magzter is the world’s largest digital newsstand with thousands of magazines and newspapers in its catalogue. At this time, my complaint, ID [redacted] regarding Magzter, Inc. has been resolved.